Work with a UK-based company in a role that combines operations, administration, customer support, and technology.
We're looking for a reliable and detail-oriented professional to support our operational and technical teams. This is a varied role offering exposure to administration, reporting, helpdesk management, procurement, and customer service.

Duties & Responsibilities
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Manage and allocate helpdesk tickets.

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Maintain and update operational reports.

• Monitor support queues and service levels.

• Maintain hardware and software asset registers.

• Assist with purchasing and supplier management.

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Track equipment orders and replacements.

• Respond to customer and internal support enquiries.

• Maintain accurate records and documentation.

• Support continuous improvement of operational processes.

Benefits
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Fully remote position.

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40 days paid holiday annually.

• Opportunity to work with a UK-based organisation.

• Exposure to multiple areas of business operations.

Working Hours

Monday to Friday 08:30 – 17:00 (UK Time)

Requirements
• Minimum 2 years' experience in administration and technical support.

• Strong Excel, Outlook, Word, and Teams skills.

• Excellent communication and customer service abilities.

• Strong attention to detail and organisational skills.

• Ability to work independently in a remote environment.

• Technical knowledge and troubleshooting experience are advantageous.

Originally