Entity:
Customers & Products
Job Family Group:
Marketing Group
Job Description:
Customer & Products

We’re gearing up for the future. At bp our goal for C&P is to deliver the future of mobility, energy, and services for our customers by innovating with new business models and service platforms. 

C&P will become a hub, housing our midstream, lubricants, aviation, sale of chemicals, mobility and ‎convenience, marketing, and our next-generation businesses, making it a highly integrated and ‎interconnected organization. And with safety being our core value, our commitment to safe and reliable operations will never change.

Want to join the team? This means: being customer-centric, agile, and responsive to changing customer needs and dynamic markets focusing on the growth and development of customer offers optimizing the chemicals and fuels value chains to improve integrated value contributing to the reduction of carbon intensity of the products we create, and sell, by 50% by 2050 or sooner creating strategic partnerships that drive long-term value for C&P being digitally enabled and empowered by customer insights and data to deliver solutions.

The Planning & Promotions Lead primary role is to develop, create, and implement on-site communications strategies targeted at consumers. This will include responsibility for: planning and performing POP/POS communications and on-site signage for 7600+ bp and Amoco sites, communications to drive signage objectives, content development and execution across channels, with update to content and support for BP and Amoco brands, and leading technology and process improvements to support consumers and customers across POP channel.

The post holder will be a consumer and customer-focused brand specialist with knowledge and experience in communication planning; have experience of content planning and execution across communication channels, and be adept at working within an agile environment handling multiple projects and collaborators.

This position reports to the Planning & Promotions Manager and will work closely with several internal and external partners including the brand team, digital enablement team, customers (Branded Marketers and direct dealers), field sales teams, NoE, Hub, Legal, agency and external partners.

Key Accountabilities
• Develop annual consumer on-site signage communication plan using data and analytics to build and implement plans
• Own all aspects of site signage at bp and Amoco sites and manage day-to-day POP channel activity: promotional kits, NTI/DCA POP Starter kits and site onboarding process (working alongside brand image/conversion team), POP websites, launch communications (including B2B comms and field staff training), inventory management, sales and customer/site support, site profile data maintenance, etc.
• Collaborate with bp product managers and comms channel leads on business needs and campaign planning to ensure consistency across communications
• Established measurement plans and reporting cadence for ongoing optimizations
• Develop test-and-learn opportunities to build data sets and capability for signage/POP improvements
• Manage the execution of POP processes with external partners, ensuring that they are briefed on objectives, projects are timely and on budget, and activities fit within the broader communication framework and strategy for the business
• Work in collaboration with Comms team on launches, announcements, and dashboard/website improvements to support marketing objectives
• Ensure the development and management of POP channel and content aligns with the brand guidelines and positioning, as well as other channel comms; shape concise and accurate messaging that aligns with legal and cultural norms of target audiences
• Ensure content includes the appropriate CTA's, links, QR codes, and work closely with appropriate team(s) on web pages optimization and tagging, if applicable
• Guide agencies and partners in execution using data analysis to drive decision-making, prioritization, and optimizations across POP channel
• Lead cross-team takeaways and standard methodologies on POP with convenience team
• Management and/or coordination of POP operational activities in support of sales, sites, customers, and FBT customer care teams
• Manage the annual POP budget including monthly forecasting, P2P process, and actualization

Essential Education
• Bachelor’s degree Marketing or Communications

 Essential Experience and Job Requirements
• Years of communications planning, consumer marketing and/or communications experience, preferably in a B2C environment.
• Passion for consumer marketing and brand management, digital experience a plus.
• Demonstrated record of managing projects/programs with cross functional teams to deliver value and efficiency.
• Experience supporting both internal and customer field sales staff (customer-facing).
• Strong project management, numeracy, and analytical skills.
• Ability to consider new/alternative ways to develop and build meaningful and engaging communication strategies.
• Strong advocacy and interpersonal skills (internal and with 3rd parties/agencies); strong influencing skills and proven ability to build networks to enhance effectiveness and share knowledge.
• Teammate with the ability to develop effective relationships within a team and influence others.
• Demonstrated communication and presentation skills.
• Engages and leverages individuals, departments and functions to provide or deliver appropriate levels of service to the customer.
• Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for the best solutions; responds quickly to new challenges.
• Ability to manage large and sophisticated projects.
• Must be highly organized and proficient at multi-tasking.
• Self-starter and ability to perform at a high level in core job responsibilities.
• Excellent time management skills.
• Ability to take constructive feedback and integrate it in design pieces.
• Ability to function as a great teammate in a highly dynamic organization.

How much do we pay (Base)?  85,000.00 - 125,000.00 ​ *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.  
 
This position is eligible for US Benefits – Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays.  You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select U.S. Benefits. Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select U.S. Benefits.  
 
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Select U.S. Benefits. 
 
As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability.  You may learn more about our generous benefits at Select U.S. Benefits.  ​

Considering Joining bp?

At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. bp is committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, and more!

Travel Requirement
Up to 25% travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Brand visual standards, Channel Management, Channel marketing activation, Content Design, customer and competitor understanding, Customer Segmentation, Developing creative marketing content, Digital Fluency, Digital Marketing, Generating customer insights, Listening, Loyalty Management, market, Marketing comms plan, Offer and product knowledge, Presenting, Product Ownership, Project Management, Research and insights, Sector, Using market research effectively, Writing skills
Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.